"Instruction sessions emphasized use of full-text databases and other electronic resources whenever appropriate; electronic resources were publicized; instructional Webpages were created; informal sharing of instruction experiences and instruction assessment was encouraged."
Tian, J. and Wiles-Young, S. (2000). "The Convergence of User Needs, Collection Building, and the Electronic Publishing Market Place." The Serials Librarian 38(3/4), 337.
As Dr. Sanders would say... BY WHOM???!!!!
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:-D
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